Join The Team

We are recruiting the following positions

Ride operatives and attendants

Pleasurewood Hills is about fun and thrills with all our rides and attractions. Be part of the team and make some amazing memories for our guests.

Food & Beverage/bar service assistants

Do you have a passion for food and customer service? Join our food and beverage teams to work in our dynamic catering outlets and start your culinary journey.

Retail & Admissions

Do you enjoy greeting people with a smile and offering great customer service? Join our admissions and retail team.

Entertainments & Promotions

Do you love making people smile, enjoy engaging and making great memories. Are you fun, dynamic and friendly. Join the park ents team to assist with events and our beloved mascot.

Cleaning crew

Do you take pride in cleanliness like we do? Are you hard working and dedicating to providing a great service, join the cleaning team to attend to all our park facilities.

Security and first aid

The safety of all our guests and staff is and will always be our top priority, and our first aid and security teams are at the forefront. If you have the required qualifications and want a fun environment, apply today

To apply, complete the form in the link https://form.jotform.com/233346323397055

Applications close 31st January 2025. Applicants must be aged 16 years or over at the time of employment. Those applying as ride operatives, security personnel and bar service personnel must be aged 18 years or over. Security applicants must have a current SIA certification. Applicants for first aid responders must hold First Aid at Work 3-day course certification.

While we aim to get back to all applicants, if you have not heard back from the park within 28 days, your application has not been successful.

Successful applicants will be contacted by email and invited to our 2 hour group stage interviews at the park. The candidtaes must be available on the either of the below dates for the relevant departments;

Operations 

Thursday 6th February - 16:30-18:30

Friday 7th February - 16:30-18:30

Saturday 8th February - 10:00-12:00 or 16:00-18:00

Sunday 9th February - 13:00-15:00

Food & Beverage

Saturday 8th February - 13:00-15:00

Sunday 9th February - 10:00-12:00 or 16:00-18:00

Monday 10th february - 16:30-18:30

Retail

Tuesday 11th February - 16:30-18:30

Entertainments and Promotions

Monday 10th February - 16:30-18:30

We have exciting new positions available to join the much loved and revered animal team at Pleasurewood Hills. Be part of the team behind the family favourites Birds of Paradise, Sea Lion Splash and Creepy Cave activities, that raise awareness of our amazing flippered and feathery friends, our conservation partnerships and to share knowledge with our guests. We are looking for;

Display Presenters

We are recruiting for part-time presenters for our animal displays. Applicants must be upbeat and enthusiastic and engaging with guests. A background in animal or biological science is desirable but not essential. Willingness to learn and confidence around birds is essential.

Research Students

Are you studying an animal or biological science related course? Want to learn more from experts in the field? Pleasurewood Hills encourages and supports research which benefits animal management, conservation and contributes to the knowledge we hold about animals. If you are looking to undertake some research to support your college or university course, or first-hand experience for a dissertation or coursework, do get in touch.

Internships and Volunteering

Are you interested in getting some practical experience in animal care to compliment your animal studies? We are able to offer opportunities for both regular volunteering and block internships to help you gain more hands on experience in this field. The valuable knowledge and skills earned will benefit anyone wishing to progress into animal care work as a career.

To apply for any of the above animal positions please complete the form at https://form.jotform.com/250123082498051.

Applications close 31st January 2025.

Applicants must be aged 16 years or over from the date of appointment. Successful applicants will be contacted by either phone or by email and invited for interview with the animal team at Pleasurewood Hills. 

An exciting opportunity has come available at Pleasurewood Hills to join the team and lead our engineer and maintenance team, as we look for our future Technical Manager.

Job Purpose

As Technical Manager, you will be responsible for all aspects of park maintenance, including rides and attractions, buildings, facilities and infrastructure throughout their lifecycle, you will take the lead for the department to deliver the best engineering service possible by setting the highest standards and underpinning them with the skills and competence to maximise ride capacity, reduce downtime and improve reliability. 

Being a strong and dynamic leader, you will deliver sustained improvements across the Maintenance and Grounds Keeping Teams whilst meeting legislative compliance.

Duties

Finance and Strategy

• Working with Finance Manager to ensure budgets are not exceeded for departments listed above.
• Provide end to end auditability for all assets, equipment, tools and materials used within the team
• Procure best value on all goods and services provided to the business and conduct periodic supplier reviews 
• Produce a five-year rolling planned and preventative maintenance schedule for upgrades to assets to maintain compliance and improve asset performance

Human Resources

• Recruit, manage and motivate the Maintenance Team to consistently deliver excellent customer service to both internal and external customers
• Develop work plans, objectives, and goals for staff within your areas of responsibility, and provide regular feedback to the team.
• Coordinate/deliver regular training to the team to ensure all standards of safety and guest experience are being achieved 
• Ensure the culture of our attraction through recognizing, rewarding and encouraging team members as well as delivering memorable moments to the team.
• Ensure sufficient resource is available on a daily basis to maintain optimum asset performance.
• Produce, implement and review competency standards across the team.
• Monitor the performance of the team, and where necessary use the HR performance management tools available.
• Work with the Operations Teams to ensure processes and procedures are aligned, briefed and trained jointly.
• Ensure all essential training for the team is carried out across the department and reviewed on a regular basis to ensure compliance.
• Build and create an environment that supports high performance of individuals allowing them to excel and develop in their duties.

Health and Safety 

• Manage the overall Health and Safety of the department as required to assess, document and implement continued improvements with support and guidance from the Group Health and Safety Team.
• Ensure all procedures are sufficiently documented and trained out, including any inter-department procedures.
• Continually review legal requirements, industry requirements, best practice to implement where applicable to ensure compliance across all ride related assets.
• Take full responsibility for the maintenance systems and processes, supplementing these where required.
• Set standards for all checks and inspections required on assets.
• Ensure annual inspection program is managed within the needs of the business to allow full capacity of rides to be available when required.
• Produce detailed risk managements, continually carrying out reviews and implementing safe systems of work.
• Periodically assess processes to identify, justify and implement improvements within the team.
• Review maintenance plan and systems of work to ensure compliance with manufacturers recommendations, legal requirements as well as introducing changes that will improve and prolong asset life.
• To oversee any ride project to ensure compliance with industry and legal requirements.
• Ensure all Notification of Changes are documented and submitted to our inspection body.
• Monitor and analyse trends in breakdowns to identify, justify and implement improvements required.

Customer and Stakeholder Satisfaction

• Building effective relationships with stakeholders both internal and external. 
• Keeping abreast of developments in the industry, both internal and external, such as changes in legislation
• Understanding local community issues and building relationships with local government and external partners
• Schedule appointments and meetings as necessary

Please note the above list is not exhaustive and should be used as a guide only.

General

• At all times working safely, ensuring your own safety and that of others in the company.
• At all times working within the company’s procedures and protocols.
• Adhere to all health and safety policies.
• Prioritise Jobs list with health and safety implications in mind. 
• Undertaking other duties as reasonably requested by the management.
• Must always wear company uniform and ensure it is clean and presented to a high standard.

Skills & Personal Qualities

• Relevant degree or qualification in Technical Services this could include Degree/HND or equivalent in Electrical or Mechanical engineering.
• Previous experience of working within a theme park, attractions or entertainment venues would be advantageous
• Proven ability to influence and drive safety culture across a team.
• Effective communicator
• Excellent organisational skills 
• Proven track record of leading a with a diverse skillset 
• Detail conscious with good proof-reading skills
• Working knowledge of MS Office 
• Ability to cope in a busy and challenging environment
• Innovative thinker

• Commercially astute 

   

  The company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the business.

   

To apply, please send a covering letter with your CV to reception@pleasurewoodhills.com.

Closing date for applications is 7th February 2025.

Have a passion for professional horticulture? We have an position of Grounds Keeper come available at Pleasurewood Hills. The park is situation within beautiful Corton woodland, and our green spaces are precious to us. We are looking for an enthusiastic individual who has a love for gardening and nature, with a keen eye for detail and loves working with people. From maintaining our lawns, to landscaping new beds, to clearing the ponds, it's a great opportunity for those who love to work with the land. 

Job Purpose

Reporting directly to the Operations Manager, the role of Groundskeeper has the responsibility for all aspects of the day to day maintaining of the parks grounds as well as to interact with guests to ensure we always meet guest expectations.

This role is key to driving overall guest satisfaction and promoting of the business. You will be expected to achieve tasks that are set and play a key role in ensuring the park achieves the company set KPI targets for cleanliness and park atmosphere. Always maintain a professional attitude and appearance for internal and external customers.

Duties

• Maintaining the condition and appearance lawns including mowing, fertilizing and watering.
• Maintaining flower beds across the park including planting, weeding, watering, removal of brambles and disposal of all organic material for composting in designated location.
• Trimming bushes and hedges around the park.
• Assisting to maintain footpaths through the removal of weeds, moss leaves and other debris.
• Cleaning and painting of benches, flag poles, fences and signs across the park.
• Maintain bodies of water across the park including removal of foreign bodies such as algae, leaves, rubbish and silt build up. Monitoring water levels daily, ensuring all theming is in place and fountains are working correctly
• Cleaning and maintaining all equipment and materials used to carry out daily activities.
• Report any faulty equipment to line manager to ensure all equipment is always available.
• Work with line manager to ensure that a preventative maintenance schedule is in place and followed.

Please note the above list is not exhaustive and should be used as a guide only.

General

• At all times working safely, ensuring your own safety and that of others in the company.
• At all times working within the company’s procedures and protocols.
• Adhere to all health and safety policies.
• Prioritise Jobs list with health and safety implications in mind. 
• Undertaking other duties as reasonably requested by the management.

• Must always wear company uniform and ensure it is clean and presented to a high standard. 

   

Skills & Personal Qualities

• Excellent written and verbal communication skills
• Ability to follow verbal and written instruction
• A keen gardening on all levels
• Hold a recognised Horticultural qualification 
• Proficient knowledge in operating groundskeeping equipment such as tractors, mowers, leaf blowers and all other relevant equipment
• Ability to multi-task whilst working under pressure

• Ability to work independently

   

  The company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the business.

   

To apply for the position, please send a covering letter with your cv to reception@pleasurewoodhills.com.

Applications close 7th February 2025.